Terms of Service

These terms are an agreement between you and Onyx Clip (“we”, “us”) about your use of the Onyx Clip website (onyxclip.com) and service. By creating an account or using Onyx Clip, you agree to these terms. If you don't agree, please don't use Onyx Clip.

1. Who can use Onyx Clip

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding agreement. If you use Onyx Clip for a company or organization, you confirm you're allowed to accept these terms for it.

2. Your account

Give us an accurate email address and keep your password safe. You are responsible for everything that happens in your account. One account per person: don't create extra accounts to get around plan limits. Tell us right away at support@onyxclip.com if you think someone else is using your account.

3. Your videos and your rights

You may only submit videos and links that you own or have permission to use. That includes the right to copy, edit, cut and publish clips from them. Don't submit a video you don't have the rights to. You are responsible for what you submit and for how and where you use your clips, including following the rules of the platforms you post on (YouTube, TikTok, Instagram and others).

You keep ownership of your videos and clips. You give us permission to store, copy, transcribe, analyze and edit them only to provide Onyx Clip to you: to find moments, make clips, add captions, and let you download them. This permission ends when the files are deleted.

4. What you may not do

• Submit anything that infringes someone else's copyright, trademark, privacy or other rights
• Submit anything illegal, anything that sexualizes minors, or content that harasses, threatens or promotes violence against people
• Try to break, overload or get around the security or limits of Onyx Clip, including automated sign-ups, scraping, or sharing accounts to avoid paying
• Copy, resell or reverse engineer the service, or use it to build a competing product
• Upload viruses or anything designed to cause harm

5. Our right to remove content and suspend accounts

We may remove any video or clip, refuse to process a video, or suspend or close an account if we reasonably believe these terms have been broken, the law requires it, or it's needed to protect us, our users or others. Where it's reasonable and safe, we'll tell you why. If we close a paid account for breaking these terms, you won't get a refund for the rest of the period.

6. AI results

Onyx Clip uses automated tools, including AI, to pick moments, write titles and give each clip a virality score. These are suggestions, not promises: a high score doesn't guarantee views. Results can contain mistakes, including in captions. Please check every clip before you post it.

7. Plans and payment

The Free plan includes 2 videos a month with a watermark. Free videos reset on the 1st of each month at midnight New York time. The Starter plan costs $5 a month, renews monthly until you cancel, and includes 10 videos per paid month with no watermark. Starter videos reset each time your plan renews. Unused videos don't carry over.

Starter is sold and billed by our reseller, Link, a Stripe company, which takes the payment, handles sales tax and sends your receipts. The price includes any sales tax, so you pay exactly the price shown. Link's own terms also apply to the purchase. We never see or store your full card number.

If a payment fails, we'll keep Starter on while the payment is retried and ask you to update your card. If payment still can't be taken, your account moves to the Free plan. We may change prices with at least 30 days' notice by email; the new price applies from your next renewal after that, and you can cancel before then.

8. Cancelling

You can cancel anytime from Account & billing → Manage billing. After you cancel, you keep Starter until the end of the period you have already paid for, and you won't be charged again. We don't give partial refunds for unused time, except under our money-back guarantee.

9. 7-day money-back guarantee

Not happy with Starter? Ask for a refund within 7 days of paying and you get your money back. See our Refund Policy for how it works.

10. Files are deleted after 7 days

Videos can be up to 30 minutes long. Your uploaded videos and finished clips are deleted automatically 7 days after processing. Onyx Clip is not a storage service: download and keep your own copies.

11. Copyright complaints

If you believe something on Onyx Clip infringes your copyright, see our Copyright Takedown page. We close the accounts of repeat infringers.

12. Changes to Onyx Clip and to these terms

We may add, change or remove features. We may update these terms; if a change is important, we'll tell you by email or on the site before it takes effect. Using Onyx Clip after that means you accept the new terms.

13. No warranty

Onyx Clip is provided “as is” and “as available”. To the fullest extent the law allows, we make no promises that it will always be available, error-free, or suitable for a particular purpose, or that clips will get any number of views.

14. Limits of our liability

To the fullest extent the law allows, Onyx Clip is not liable for any indirect, incidental, special or consequential damages, or for lost profits, revenue, data or views, arising from your use of Onyx Clip. Our total liability for any claim about Onyx Clip is limited to the greater of the amount you paid us in the 12 months before the claim, or US$50. Some places don't allow these limits, so they may not all apply to you.

15. Your responsibility to us

If someone makes a claim against us because of a video you submitted or how you used a clip, you agree to cover our reasonable costs of dealing with it, including legal fees, as far as the law allows.

16. Law and disputes

These terms are governed by the laws of New York, USA, without regard to its conflict-of-law rules. Any dispute will be heard in the courts of New York, USA, unless the law where you live gives you the right to go to your local courts.

17. Contact

Questions about these terms: support@onyxclip.com. Help with your account: support@onyxclip.com.